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SOFΙΑ: +35924922669THESSALONIKI: +302310888707

LONDON: +448701829649ATHENS: +302103002310

Shipping and Tracking Policy

SHIPPING COSTS
Depending the service or product, cost vary from “Free” to 200Euros depending the Delivery Country, the size and the weight of the product package.
All our services come at zero fee shipping cost.
Standard business day products shipping is FREE on orders of 399,99Euros and over (excluding taxes) – no promotion code needed. For merchandise orders totaling less than 399,99Euros, there is a delivery charge for Standard Day shipping.
1. Standard Day Shipping costs for Products of max 1Kgr in total package and delivery to Bulgaria, Greece, Italy and/or Germany are 20Euros.
2. Standard Day Shipping costs for Products over 1Kgr per package and delivery to Bulgaria, Greece, Italy and/or Germany are 20Euros for the first Kgr and 9Euros per additional Kgr.

DELIVERY TIMES
1CON IT offers 2-4 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, 1CON IT orders may experience delays. Depending on the carrier, your order may arrive on a weekend.
Gift Cards are shipped digitally from merchandise orders for FREE and arrive in 1-5 business days.

INTERNATIONAL SHIPPING
For delivery except from Bulgaria, Greece, Italy, Germany, please consult us on [email protected]

MULTIPLE SHIPPING ADDRESSES
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

TRACKING ORDERS
When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the email. To track an order on 1CON IT, visit the correspondent courier and enter your tracking number. You wont need to sign in to access the tracking information. Title to the products in your order is transferred from 1CON IT to you when your credit card is charged and your products are shipped. Risk of loss with respect to the products in your order is transferred from 1CON IT to you when your order is delivered to you. This transfer of title does not affect our returns policy.

For your convenience, you will see the expected delivery date for your order on the Order Confirmation email.

Worldwide Services

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from our experts, Worldwide

International Warranty

Offered in the country of usage, you
feel safe for any ICT purchase from us

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